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Frequently Asked Questions

How does eWatch Web Pubs differ from public search engines?
What is the definition of a user?
How does your agency pricing work?
How many search terms do I get?
What does the report look like?
When do I receive my reports?
How do I receive my reports?
Is there any human analysis?
How do I sign up?
How long will it take to start my service?
Is there a local eWatch representative in my city?
What if I want to change my search terms?

Q. How does eWatch Web Pubs differ from public search engines?
A. eWatch has created its own proprietary Internet information engine rather than relying on public search engines (Yahoo!, AltaVista, Lycos, etc.) that are designed for commercial purposes. Those services try to index every site on the Internet, including both news and commercial sites. In trying to index every word on the Internet, it takes these search engines several weeks to return to a site to receive new information. Our Internet information engine limits its searches to editorial sites only and profiles each site to know when the site is updated, which information is new, and scans that information against the search terms that our clients have given us. This allows our Web Pubs service to provide fresh news to our clients in every daily report.

Q. What is the definition of a user?
A. A user is the recipient of a report. The core eWatch package supports up to five users. Each user may have his/her own unique set of search terms that produces a customized report. Users may group their search terms in up to five folders.

Q. How does your agency pricing work?
A. Please call your local PR Newswire Account Executive for Agency pricing, email mediaintelligence@prnewswire.com or call eWatch directly at 1-800-482-4220, option 3.

Q. How many search terms do I get?
A. eWatch allows unlimited search terms for each user, allowing you to monitor for company name, key industry terms, and more. eWatch supports Boolean (AND, OR, NOT, ADJ, etc.) search technology to pinpoint only the information that interests you the most.

Q. What does the report look like?
A. Click here to see a demonstration.

Q. When do I receive my reports?
A. Web Pubs and WebWatch reports are continually updated on our password protected web site ensuring you have the latest information available. Newsgroups, Online Service Forums, and Investor Message Boards are delivered in the afternoon, after being reviewed by an analyst to remove unwanted postings.

Q. How do I receive my reports?
A. Each user will receive a user name and password to log on to a secure Web site to view their eWatch report. You may also receive your report via email if you prefer.

Q. Is there any human analysis?
A. Analysts review all Newsgroup, Online Service Forum, and Investor Message Board content before posting them to your reports providing an additional filter to make sure that the postings are relevant to your business.

Q. How do I sign up?
A. Signing up is easy. Simply download the eWatch Sales Agreement, fill it out, and fax it to 1-800-856-4514. If you have any questions please call your local PR Newswire Account Manager, e-mail mediaintelligence@prnewswire.com or call eWatch directly at 1-800-482-4220, option 2. eWatch will then call to assist you in setting up your search terms.

Q. How long will it take to start my service?
A. In most cases, once you send us your search terms, you will receive your first report the following day.

Q. Is there a local eWatch representative in my city?
A. PR Newswire has bureaus across the country. Click here for the complete bureau listing. Our Account Managers will be more than happy to arrange an on-site demonstration.

Q. What if I want to change my search terms?
A. Your eWatch search terms may be changed as often as you like for no additional charge.